Personal Development – Self-confidence and Communication

The Webinar covers the following content:

• What the key characteristics of self-confident people are;
• What their potential for being self-confident is;
• How to engage in an interaction calmly and confidently;
• How to formulate a request or refusal assertively; and
• How to express their position effectively, without being aggressive.

E-Learning

Self-confidence and Communication

Self-confidence is a key asset in intense psychological situations, such as a conflict between colleagues or difficult relations with a client. Communication can be structured in an assertive way to achieve the desired outcome within a specific situation.

You will learn:

  • What the key characteristics of self-confident people are;
  • What their potential for being self-confident is;
  • How to engage in an interaction calmly and confidently;
  • How to formulate a request or refusal assertively; and
  • How to express their position effectively, without being aggressive.

Enquiries

Tel: 086 173 4372
Email: sales@seifsa.co.za

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R980.00