About the training

 This training will focus on equipping supervisors and first-line managers with the knowledge needed to deal with conflict and misconduct effectively on the shop floor.

 Topics that will be covered include:

• Building positive employment relationships;
• The obligations of employees, shop stewards and employers;
• How to deal with conflict and misconduct including:
  • poor timekeeping, desertion, intoxication, theft, insubordination, poor performance and harassment, among others.

The presenter

Michael Lavender is SEIFA’s Industrial Relations Manager. He holds a Bachelor of Social Sciences degree majoring in Industrial Psychology and Economics from the University of KwaZulu-Natal, formerly the University of Natal. He has extensive knowledge and experience in labour law and industrial relations.

Enquiries

Tel: 011 298 9400
Email: sales@seifsa.co.za