About the training
This training will focus on equipping supervisors and first-line managers with the knowledge needed to deal with conflict and misconduct effectively on the shop floor.
Topics that will be covered include:
- Building positive employment relationships;
- The obligations of employees, shop stewards and employers;
- How to deal with conflict and misconduct including:
- poor timekeeping, desertion, intoxication, theft, insubordination, poor performance and harassment, among others.
Michael Lavender is SEIFA’s Industrial Relations Manager. He holds a Bachelor of Social Sciences degree majoring in Industrial Psychology and Economics from the University of KwaZulu-Natal, formerly the University of Natal. He has extensive knowledge and experience in labour law and industrial relations.
Tel: 011 298 9400