Business Skills – Managing Conflicts

The Webinar covers the following content:

• How to resolve and identify tension in the workplace.
• Understand the process of conflict.
• How to deal with interpersonal crises in the workplace.
• How the mutual gains approach works.
• How to maintain a good working relationship.

E-Learning

Managing Conflicts

Conflict resolution is a daily occurrence at work that can either propel or disrupt the momentum for a leader, a team or the entire organization. The workplace can become a toxic environment when leaders allow conflict to fester rather than confront it head-on. This course will provide valuable insight into understanding and managing conflict more effectively.

You will learn:

  • How to resolve and identify tension in the workplace.
  • Understand the process of conflict.
  • How to deal with interpersonal crises in the workplace.
  • How the mutual gains approach works.
  • How to maintain a good working relationship.

Enquiries

Tel: 086 173 4372
Email: sales@seifsa.co.za

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R980.00