Business Contracts & SLA’s


The course covers the following content:

• Bridges the gap of expertise and understanding between people tasked with setting up contracts and those involved with ensuring delivery on contracts.
• By informing you of the different types of contracts that exist.
• Their purpose, how they are applicable and can be most effective to your company.

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About the workshop

Most projects and business performed by companies involve the use of contracts. In many cases the people tasked with ensuring delivery on those contracts are not always those involved in setting up the contract nor are they always informed of the implications of some of the terms and conditions a contract can have in terms of the likelihood of satisfying the expectations of delivery. Consequently, this course is aimed at assisting companies to ensure that they understand contracts proposed to them or are able to best formulate contracts issued by them.

The Presenter

Sibusiso Mthenjana joined SEIFSA as Industrial Relations and Legal Services Executive on 1 May 2019. He holds an LLB
degree from the University of Zululand and is currently working on an LLM at the University of South Africa. An Admitted
Attorney, Mthenjana has previously worked as Legal Manager at the National Health Laboratory Service, as Company
Secretary at Thembalethu Development NPC, as Group Company Secretary at TEBA, as Company Secretary/Head of Legal
at Mpumalanga Regional Training Trust,
as Legal Manager at South African Music Rights Organisation and as Legal Services and Administration Manager at Chief
Albert Luthuli Municipality. He has also practised as an attorney while working for STRB Attorneys, Mavimbela Mthenjana
Attorneys and his own law firm, Mthenjana Attorneys002E

Who should attend?

  • Project Managers
  • Contract Managers
  • Operations Managers
  • IT Managers, Sales Managers
  • Procurement personnel
  • Buyers

The workshop will cover

  • Purpose and objectives of contracts
  • Contract types
  • Penalties and incentives
  • Terms and conditions
  • Payment terms and their implications
  • Forward cover
  • Contracts law
  • Performance, non-performance and possibility of performance
  • Confidentiality and non-disclosure agreements
  • Breach of contract
  • Remedies for contract breach
  • Contract termination
  • Arbitration and dispute resolution
  • Service Level Agreements (SLAs)
  • Tender processes
  • Consortia and multiple suppliers

Key Benefits

  • Gain understanding of contract terms and conditions
  • Understand the implications of contract clauses
  • Learn how to protect your organization from one-sided contracts
  • Understand key elements of contract law

Included in the fees

  • Course material
  • Parking
  • Lunch and refreshments


SEIFSA also offers the training on an in-house basis which is a more cost effective option for several delegates.


Thabiso Lebea | Events and Facilities Coordinator
Tel: 011 298 9442

Additional information




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