Leadership

Lead a Mixed-generation Team

The course covers the following content:
• Manage different generations; and
• Lead a mixed-generation team.

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Leading your Team to Success

The course covers the following content:
• Understand what makes a real team;
• Understand the various phases of a team better;
• Understand the leader’s role in forming the team;
• Manage difficulties within the team more effectively;
• Develop a successful team;
• Manage a team more effectively in the digital age; and
• Understand how to boost self-development and innovation within the team.

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Management Styles enhancing Success

The course covers the following content:
• Adapt their management style to their staff’s level of autonomy;
• Help their staff to progress by using the correct management style; and
• Use different management styles for successful one-to-one meetings.

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Managing for the First Time

The course covers the following content:
• Describe the management activities involved in running a successful business.
• Understand the responsibilities of employees in ensuring that resources are used to the best advantage of the organisation.
• Explain the basic activities involved in the management process.
• Identify and explain the main tasks required of managers.
• Apply the decision-making process to make a management decision.
• Analyse the application of the general management functions in a selected organisation.
• Understand the Planning, Leading, Organising and Controlling functions of the position.

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Running a Management Team

The course covers the following content:
• Adopt an effective organizational style and
• Inspire the management team.

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Monitor and Evaluate Team Members

The course covers the following content:
• Formulate performance standards for team members in a unit;
• Incorporate feedback from team members into performance standards;
• Establish systems for monitoring performance of team members;
• Identify and review a variety of performance monitoring systems;
• Set up the system for monitoring performance against standards;
• Prepare for a performance review of a team member;
• Conduct a preliminary assessment of performance against agreed standards;
• Identify methods for constructive feedback; and
• Conduct performance review interviews.

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Motivating Individuals in your Team

The course covers the following content:
• Identify their staff member’s motivation;
• Deal with demotivation;
• Motivate their staff more effectively:
• Praise their staff more effectively;
• Recognize passivity and overcome it; and
• Ensure that their team members are fully committed.

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Motivating People for Performance

The course covers the following content:
• The challenges of motivation;
• How to use motivational techniques effectively;
• How to apply tools for employee motivation;
• How to motivate people by getting to know them better;
• How satisfaction affects job performance; and
• Motivating People for Performance.

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Needs that Leverage Teams and Organisations

The course covers the following content:
• Assess whether the source needs of their teams and organization are clearly defined; and
• Assess whether the leveraging needs of their teams are clearly defined.

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Preparing for Change

The course covers the following content:
• Strategize for Agility:
• Evaluate strategy execution;
• Design a more flexible organization;
• Design more agile working systems;
• Handle planned changes successfully;
• Organize a planned change; and
• Take up the challenge of change.

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Tools to Communicate your Vision

The course covers the following content:
• Deliver high-impact communication;
• Build rapport and influence when communicating; and
• Connect to people.

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Value Creation and Corporate Strategy

The course covers the following content:
• How to analyze market dynamics;
• Value creation and corporate strategy; and
• How to navigate through their digital landscape.

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Coaching and Mentoring Essentials

The course covers the following content:
• Create an environment more conducive to change;
• Understand coaching tools better;
• Lead a coaching meeting more effectively;
• Understand when to coach and when to manage; and
• Understand how to transfer skills from one generation to the other.

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Communication and Support During Change

The course covers the following content:
• Determine communication objectives.
• Adapt the message to each stakeholder. Choose adapted means of communication where applicable.
• Develop communication as the project progresses.
• Apply Elisabeth Kübler-Ross’s “grief cycle model”.

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Communication Essentials for Leaders

The course covers the following content:
• Understand the five principles of communication;
• Listen actively;
• Identify different levels of communication;
• Show more empathy;
• Ask better questions; and
• Rephrase.

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Acknowledging and Implementing Ideas

The course covers the following content:
• Manage a simple and local idea;
• Respond to a complex idea;
• Manage ideas to steer the team;
• Thank a staff member for an idea;
• Develop their ability to make better decisions; and
• Recognize the value of certain failures.

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Create your Vision

The course covers the following content:
• What leadership is;
• What vision is; and
• How to create your vision.

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Creating a Culture of Creativity and Innovation

The course covers the following content:
• Prompt staff members to suggest ideas;
• Foster a collective dynamic to make ideas emerge;
• Respond to a staff member that comes up with a complex idea;
• Facilitate the rolling out of the idea; and
• Help staff members grow their potential.

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Developing Creativity

The course covers the following content:
• How to use various tools and techniques to boost creativity;
• The pitfalls to avoid when applying to brainstorm;
• How to create a more creative working environment;
• How to think more holistically; and
• How to mobilize others.

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Developing your leadership skills

The course covers the following content:
• How to use various tools and techniques to boost creativity;
• The pitfalls to avoid when applying to brainstorm;
• How to create a more creative working environment;
• How to think more holistically; and
• How to mobilize others.

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Fostering Independence

The course covers the following content:
• Identify which skills to develop within the team;
• Apply various methodologies to develop the skills within the team; and
• Provide constructive feedback.

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Get the Best from your Staff

The course covers the following content:
• To identify key types of behaviour in order to meet their needs;
• To identify the impact of these types of behaviour on the end client;
• Evaluate themselves on these key types of behavior to make improvements;
• Keep a meeting on track;
• Formulate objectives properly;
• Anticipate the risk of an assignment going wrong; and
• Choose the correct means of communication.

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Implement your Vision

The course covers the following content:
• Make the vision concrete and operational;
• Prepare to implement the vision; and
• Build on the values and motivation of your people.

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Improving your Team's Client Focus

The course covers the following content:
• Obtain information about the client’s position, role and influence within the organisation to establish long-term working relationships;
• Match the client’s needs and expectations for a consulting project;
• Relate the long-term ramifications of an implemented solution to the client’s long-term goals;
• Apply the knowledge (concepts and principles) of consulting in maintaining an effective working relationship with the client.

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Leadership Behaviours in the Workplace

The course covers the following content:
• Motivate people better;
• Collaborate;
• Empower people;
• Give feedback;
• Measure performance more effectively;
• Learn from failures and successes more effectively;
• Understand your manager;
• Succeed in a complex environment;
• Identify your strengths; and
• How to take action to develop your strengths.

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Running a Management Team

The course covers the following content:
• Adopt an effective organizational style and
• Inspire the management team.

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